Enter a Call ID and fetch to load API logs.
Call UUID: -
Conversation transcript
Transcript will appear after the call loads.Call Costs
Costs will be displayed here after fetching a call.
Latency Metrics
Latency metrics will be displayed here after fetching a call.
Cache Metrics
Cache metrics will be displayed here after fetching a call.
Reconnect Metrics
Reconnect metrics will be displayed here after fetching a call.
KB Metrics
KB metrics will be displayed here after fetching a call.
Call quality overview
Call ID: -
Quality source
PendingLatency (p95)
Turn taking
Static detected
Prompt adherence
Transcript deviation
How quickly the agent replies and where the slowest delays happen.
Error Overview
Error metrics will be displayed here after fetching a call.
Transcriber Errors
0Synthesizer Errors
0LLM Errors
0Error Flags
Coming soon
Chat with Alfred, who knows your calls, transcripts, and metrics.
Alfred is rolling out gradually, and your account isn't enabled yet.
Ask about any call, agent, or metric
Alfred can query production data, call dashboard APIs, and read the codebases to investigate for you.
Skills
Reusable instruction documents Alfred loads on demand. Create them here or ask Alfred to save one.
Skills are shared with the whole team. Everyone sees the same list, and editing or deleting a skill changes it for everyone, so tread carefully.
My Alfred spend
Last 6 months
Batch Analysis
| Alfred |
|---|
| # | User | Today | This month | Sessions | Tokens in / out |
|---|
No Alfred usage or limits yet.
| Connector | Status | Authentication | Read roles | Write roles | Action |
|---|
Pricing & Billing
Manage billing plans, line items, workspace subscriptions, and credits.
| ID | Name | Pulse (s) | Orgs | Actions |
|---|
No billing plans yet.
Plan Details
Select a billing plan to view and manage its details.
Plan Info
Name:
Billing Pulse: s
Line Items
Active items shown first. Soft-deleted items shown below with no override action.
| ID | Type | Rate (INR) | Details | Status | Action |
|---|
No line items found for this plan.
Attached Organizations
Organizations using this billing plan.
| ID | Name | Last Updated |
|---|
No organizations attached to this plan.
Workspaces
View and manage all workspaces, billing plans, and credits.
Workspace
No plan attached
| ID | Name | Billing Plan | Balance (INR) | Access |
|---|
No workspaces found.
Operations
Manage organization-level configurations and rules.
KYC Settings
Reserved for KYC configuration and controls (direct database access).
KYC Settings
Start by selecting the organization whose KYC configuration you want to review.
Select the approved compliance application from Plivo. Required before this org can purchase numbers.
Review
Current KYC status for the selected organization owner.
Global concurrency
Total concurrency available across all organizations. Only orgs with concurrency > 1 count toward the global calculation.
Organization concurrencies
Edit org-level concurrency values.
| Organization | Existing | Updated |
|---|---|---|
| Loading… | ||
| Totals | Org sum: 0 Global: - Remaining: - | |
All changes saved
Add a Phone Number
Provision and manage organization phone numbers (direct database access).
Add a Phone Number
Select the target organization, country code, and rental dates.
Organization Phone Numbers
View existing numbers and unrent active rentals.
No phone numbers found for this organization.
Integration Tools
Manage which catalog tools and functions are globally enabled (dashboard operations/tools).
Filters
Search the catalog, filter by status, and optionally scope requests with an organization header.
Tools
Loading tools…Functions
Enable functions and configure fields exposed to agents and workflows.
OTP Bypass Management
Manage OTP verification bypass status for users (direct database access).
Hinglish Dictionary
View and Edit English. Edit or add archaic → modern Hindi mappings.
No settings match your filter.
Entities
Manage LLMs, Voice Models, Telephony Providers, and Network Groups.
| ID | Name | Provider | Status | Actions |
|---|
No LLMs found.
| ID | Name | Provider | Status | Actions |
|---|
No voice models found.
| ID | Name | Status | Actions |
|---|
No telephony providers found.
| ID | Group Name | Provider | Country | Prefixes | Actions |
|---|
No network groups found.